General Questions
What is Aurora Borealis Bay?
Aurora Borealis Bay is a free social entertainment platform featuring games inspired by the northern lights. All games use virtual currency with no real-world value.
Is this real money gambling?
No. Aurora Borealis Bay is not gambling. All games use virtual currency that has no real-world monetary value. You cannot win real money or prizes.
How much does it cost?
Aurora Borealis Bay is completely free. There are no purchases, subscriptions, or hidden costs.
Do I need to create an account?
No account is required. Simply visit the site and start playing immediately.
Who can use Aurora Borealis Bay?
You must be 18 years or older to use our platform.
Virtual Currency
What are virtual coins?
Virtual coins are the currency used in our games. They have absolutely no real-world value and cannot be exchanged for money, prizes, or anything of monetary value.
How do I get virtual coins?
You receive a starting balance when you first visit. You earn more by playing and winning games.
Can I buy more coins?
No. We do not sell virtual currency. Everything is provided free.
Can I sell or trade my coins?
No. Virtual coins have no value and cannot be sold, traded, or exchanged.
What happens if I run out of coins?
You can reset your balance by clearing your browser data or refreshing the page to start fresh.
Where is my balance stored?
Your balance is stored locally in your browser. It's not stored on our servers.
Games
What games are available?
We offer three games: Aurora Slots, Northern Roulette, and Polar Poker. Each is inspired by the aurora borealis theme.
Are the games fair?
Yes. All outcomes are determined by random number generation in your browser.
Can I play on mobile?
Yes. Our platform is fully responsive and works on mobile devices, tablets, and desktops.
Do the games have sound?
Currently, games do not include sound effects. This may be added in future updates.
How do I learn to play each game?
Visit our Help Center for detailed game guides and strategies.
Technical Questions
What browsers do you support?
We support Chrome, Firefox, Safari, and Edge. Use the latest version for best performance.
Do I need to download anything?
No. Aurora Borealis Bay runs entirely in your web browser.
Why did my balance reset?
Your balance is stored in browser local storage. Clearing browser data, switching browsers, or using incognito mode will reset your balance.
The site isn't working properly
Try clearing your browser cache, refreshing the page, or trying a different browser. If issues persist, contact us.
Can I play offline?
No. An internet connection is required to access Aurora Borealis Bay.
Privacy & Security
What information do you collect?
We collect minimal information necessary for the site to function. Game progress is stored locally on your device. See our Privacy Policy.
Is my information safe?
Yes. We don't collect personal information, and your game data stays on your device.
Do you use cookies?
We use minimal cookies for site functionality. See our Cookie Policy for details.
How do I delete my data?
Clear your browser's local storage or site data for auroraborealisbay.com.
Do you sell my data?
No. We do not collect, store, or sell personal data.
Responsible Gaming
What is responsible gaming?
Responsible gaming means playing in a way that is safe, balanced, and doesn't negatively impact your life or wellbeing.
Where can I get help?
Visit our Responsible Gaming page for resources and support organizations.
Can I set limits?
Currently, all limits are self-imposed. We encourage you to set personal time and engagement limits.
Is this addictive?
While our games use only virtual currency, any form of entertainment can become problematic if not used responsibly. We encourage healthy gaming habits.
Community
How can I connect with other players?
Visit our Community page to learn about connecting with other Aurora Borealis Bay players.
What are the community rules?
See our Community Guidelines for complete rules and expectations.
How do I report a problem?
Contact us with details about the issue.
Legal
Where can I read your Terms of Service?
Our complete Terms of Service is available online.
What is your Privacy Policy?
Read our Privacy Policy for complete details on data handling.
Can I use this in my country?
Aurora Borealis Bay is available globally, but you must comply with local laws. Users must be 18 or older.
Still Have Questions?
If your question isn't answered here:
- Visit our Help Center for detailed guides
- Read our How It Works page
- Contact us directly